Monday, May 24, 2010

But I thought that this is why I pay money every month for insurance...

I just got off the phone with the insurance company that Verizon represents regarding cell phones. You probably know the routine, even if you've never had to use it. If you lose or damage your phone, the insurance allows you to replace your phone for a modest fee (which is far less than purchasing a new phone).

At least that's the way it's supposed to work.

Rebecca's phone was lost this weekend (actually due to no fault of her own, but that's another story). I took her to Verizon...who gave me the insurance company's number to call. The very nice lady assured us, "Just call this number and they'll overnight you a phone. It's that simple." Because I'm such a trusting person, I actually believed her. And to be honest with you, I think she believed what she said. But that's not exactly the story we got on the phone.

"I'm sorry, but that phone is on backorder and there are no comparable models." A bit puzzled, I asked, "Exactly what are you saying?" The guy said, "I'm saying that there is nothing we can do to help you at this time...but when we get that model in, we'll give you a call." Still a bit puzzled, I said, "But I thought that this is why I pay money every month for insurance...so that when something like this happens, we can get a replacement phone." He said, "It is. Unfortunately, at this time, we don't have any of those phones or any models comparable to your daughter's phone."

It reminded me of the Seinfeld episode when Jerry went to pick up the rental car he had reserved:

Jerry: I don't understand. Do you have my reservation?
Rental Car Agent: We have your reservation, we just ran out of cars.
Jerry: But the reservation keeps the car here. That's why you have the reservation.
Rental Car Agent: I think I know why we have reservations.
Jerry: I don't think you do. You see, you know how to 'take' the reservation, you just don't know how to 'hold' the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them.

But I digress.

I'm trying to see something positive in all of this...and one thought I've had is, "I'm sure glad God's promises aren't like this." 1 Corinthians 1:9 says, "God is faithful, by whom ye were called unto the fellowship of his Son Jesus Christ our Lord." His faithfulness is guaranteed with no exceptions or fine print...no "I'm sorry, but...." If God said it, He'll do it!

I can be encouraged by God's word...even if I'm frustrated by Verizon's insurance company. ;-)

(In light of all that some people are going through today, by the way, this is minor.)

Friday, May 21, 2010

Robbing Peter to Pay Paul

One of these days I'm going to learn how to juggle...not balls or bowling pins but social media.

I've been "encouraged" lately by some friends to get back to blogging, and I really want to do that. The challenge is finding the time to do everything that needs to be done. I have an active presence on facebook and twitter (not-so-active on MySpace, ShoutLife, and Plaxo), all of which I began long after I started this blog.

I hope you'll forgive me for not being more faithful to record my thoughts and impressions here. I'm going to seek to do better.

By the way, God has really been stirring my heart lately...and I've been preaching from that ongoing conversation with Him. The series of sermons is called "Is This What Jesus Died For?" The gist of the series (and my struggle) is whether all that we call church today and emphasize in ministry is what Jesus had in mind when He instituted the church and, further, stretched out His arms on a Roman cross and "gave Himself up for her to make her holy, cleansing her by the washing with water through the word, and to present her to himself as a radiant church, without stain or wrinkle or any other blemish, but holy and blameless" (Ephesians 5:25-27).

I'll tell you...the more I think and pray about this, the more I think that the church as we know it today is a far cry from the church that Jesus had (and has) in mind.

"God, help us to see the difference so that we can live the difference in order to make a difference."